Frequently Asked Questions
Everything buyers usually ask before and after ordering. Can't find your answer? Message us on WhatsApp.
Ordering & delivery
How do I order?
Choose a plan in the catalog or on any tool page and tap Buy Now. Enter your name and WhatsApp number, then send the payment screenshot on WhatsApp. We confirm and activate your plan.
How long does activation take?
Most activations finish 5 to 30 minutes after we confirm your payment. Email activations and family invitations are sent as soon as we receive your email address on WhatsApp.
Do I get a setup guide?
Yes. Every delivery comes with step-by-step setup instructions (text, screenshots or video) on WhatsApp.
Can I order several tools at once?
Yes. Add several tools to the cart on the homepage and check out once. The full order is sent to us together.
Payments
Do you sell outside Pakistan?
Yes. We serve customers worldwide, including the UK, USA, Canada, UAE, Saudi Arabia, Qatar, Europe, India and Bangladesh. Every plan is delivered online, on your email or as login details on WhatsApp, so your location does not matter.
Which payment methods do you accept?
Worldwide: USDT via Binance (BEP20 or TRC20). In Pakistan: EasyPaisa, JazzCash, NayaPay, UPaisa, Meezan Bank and bank transfer.
How can international customers pay?
Tell our team on WhatsApp that you want to pay in USDT. We confirm the exact USDT amount and share the official wallet address. Always choose the correct network, because coins sent on the wrong network cannot be recovered.
How do I apply a coupon code?
Enter the code in the coupon box above the catalog. The discount is applied to your cart total and included in your WhatsApp order message.
Privacy & accounts
What is the difference between private and shared accounts?
Private (on client email) plans are activated on your own email, so your chats, files and history stay with you. Shared plans are lower-cost logins used by more than one buyer. Every plan is labelled so you can choose before paying.
Do you ask for my email password?
No. We never need your email password. For email activations we only need your email address, and invitations arrive in your inbox.
What should I keep in mind on a shared account?
Do not change the password or account details, and do not store private or confidential work on a shared login. Back up important files to your own device.
Warranty & refunds
How do I claim warranty?
Send a screenshot of the error to our WhatsApp support during the warranty period. We fix or replace the account, usually within 10 to 30 minutes.
When do I get a refund?
If we cannot deliver your plan, you get a full refund. If an active plan develops an issue during warranty that we cannot fix or replace, we refund the remaining value. See the Refund Policy for details.
How long is the warranty?
Each plan shows its warranty period. Most plans are covered for their full duration.